Frequently asked questions

Answers to the questions you ask us most

From capacity and the kitchen to booking and house rules — here you'll find everything groups usually want to know in advance. Your question not listed? Send Bieke a message.

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Capacity & sleeping arrangement

1.How many people can ArdenNest accommodate?

ArdenNest accommodates up to 26 people, with a maximum of 18 adults — a deliberate choice to preserve the balance between liveliness and calm. This capacity lets multigenerational families, groups of friends, or company retreats stay together without anyone being relegated to a separate wing. All 26 fit comfortably around the central oak table.

2.How many bedrooms and bathrooms are there?

ArdenNest has 9 bedrooms, each with its own ensuite bathroom (shower or bath, toilet, sink) — that's 9 bathrooms total. The breakdown: 3 rooms for 2 people, 4 rooms for 3 people, and 2 rooms for 4 people with a mezzanine. 26 single beds in total. No shared bathrooms, no morning queues.

3.Is ArdenNest suitable for multiple generations together?

Yes — the house was deliberately designed for this. Grandparents, parents and children each find their space: quiet corners in the living room for those wanting a break from the noise, a large garden for those needing to burn energy, a play corner and converted play barn for the youngest, and a separate games room with pool table and table football for the teenagers. The ground floor is accessible for those with reduced mobility. The central oak table then brings everyone back together for shared meals.

4.Can multiple families stay together?

Yes, this is one of the most common stays at ArdenNest. With 9 ensuite bedrooms, each family keeps its own privacy, and the shared spaces (oak table, large living room, professional kitchen, garden) are spacious enough for 3 to 5 families to coexist without getting in each other's way. No separate wings to split the group — everything centres around one focal point, so the group really feels like one group.

Cooking & dining together

5.How is the kitchen equipped?

The kitchen is equipped to professional hospitality standards with a Lacanche range cooker (French artisanal manufacture), large refrigerators, a freezer, professional Miele dishwasher, oven and everything you need to cook for 26 people at once. Not a domestic setup that struggles past 8 guests — this is a kitchen designed to handle group meals effortlessly, whether you cook yourselves, cook together, or have catering brought in.

6.Do we all dine at one table?

Yes. The oak table is 7.2 metres long and seats all 26 people at once — deliberately the heart of the house. No separate kids' table, no second sitting for those running late. For groups whose vacation is mainly about being together, that single table makes the difference between "we're sharing a house" and "we're experiencing this together." The table sits in the living area with a direct view of the garden.

7.What tableware, glassware and cutlery is provided?

Complete tableware, glassware and cutlery for 26 people — all in a coherent style, not a patchwork of leftovers. Plates for starter, main and dessert; wine glasses, water glasses, champagne flutes; cutlery for every course. Also: pots, oven dishes, chopping boards, bowls and serving ware for group meals. What's not provided: personalised luxury linens or decoration — that's where you bring your own accent.

8.Can we cook ourselves or have catering brought in?

Both work, and both are common. Cooking yourselves is part of the stay for many groups — the kitchen has enough space and the oak table is big enough to linger around for hours. If you'd rather relax, catering at the house is straightforward: local caterers, food trucks or a private chef are happy to come. Bieke can introduce you to local names who already know the house and kitchen. No mandatory supplier.

Children & families

9.Is ArdenNest child-friendly?

Yes — often the main reason families return. The garden is 2 hectares, enclosed, and offers safe play space without parents needing to keep constant watch. A play corner indoors with toys and a converted play barn for the very youngest; for the teenagers there is a separate games room with pool table and table football. Several high chairs are available; cots we kindly ask you to bring yourselves. The house itself is robust, no white-leather-sofa stress — kids can be kids.

10.Are cots and high chairs provided?

Yes, several high chairs are available (one model). We do not provide cots — we kindly ask you to bring your own.

11.Is the garden safe for small children?

The garden is fully enclosed, so small children can't wander off to the road. No pool, no pond — a deliberate choice so the garden is truly worry-free for those with toddlers. But: play equipment, a football pitch, large lawns for running. What parents should still watch themselves: smaller risks like plants or a gravel path — normal garden awareness is enough.

12.What if the weather is bad?

Even in rain or cold, the house stays welcoming — the open fireplace in the living room invites you to linger for hours, the play corner and play barn keep the little ones busy, the games room with pool table and table football the teenagers, and the oak table and well-stocked games cupboard lend themselves to long board game evenings or extended cooking sessions. With 26 people on 2 hectares, there's enough indoor space for everyone to find their spot. Don't forget: the Belgian Ardennes are at their most beautiful in rain and mist — a short walk often delivers the most atmospheric scenes.

Practical stay

13.What time is check-in and check-out?

Check-in is from 16:00, check-out by 11:00. We keep the window between free for cleaning — so you always find the house in the same condition. Christophe is there in person on arrival to welcome you and walk you through the house. For check-out we ask you to go through the short departure checklist — brief, fair, no surprises.

14.What if we arrive earlier?

Check-in is from 16:00 and not earlier — the house is being cleaned until then, and the cleaning team needs that time. Already in the area earlier? The early arrival page lists outings for the meantime — a walk around Bouillon or a terrace in Dinant.

15.Is there wifi?

Yes, free wifi throughout the house — indoors and on the terrace. The connection is strong enough for multiple people streaming or video calling at once, if needed. But honestly: the best part of ArdenNest is where you put your phone down.

16.How many parking spaces are there?

Free parking for 9 cars on the property. No street parking, no blue zone, no "who parks where" worries. Caravans and larger vans welcome; let Bieke know in advance to be sure.

17.Is there an EV charging point?

Yes, one charging point on the property, no card or app — just plug in and charge, works with all electric vehicles. Consumption is tracked; after your stay you receive a settlement with a graph of the daily charge and the corresponding cost. No subscription, no surprises.

18.What is included in the price?

Included in the price as standard:

  • Bedding — sheets, duvets and pillows for every bed. Having the beds made up is available as an optional service.
  • Kitchen towels — plenty provided.
  • End-of-stay cleaning — you leave the house tidy, we do the rest.
  • Electricity — household use is included (not car charging).
  • Basic supplies — dish soap, hand soap and toilet paper for the first days.
  • Wifi throughout the house.
  • Parking — space for 9 cars on the grounds.

What we bill separately is listed in the next question. A complete overview is sent with your booking confirmation.

19.What is not included in the price?

These are billed separately, always based on what you actually use:

  • Heating, water and waste — by consumption. The contract includes a generous advance; most groups get part of it back.
  • Bath towels — bring your own, or book our optional towel service.
  • Beds made up on arrival — optional service.
  • Firewood for the stove and the open fire — per started crate. Bringing your own wood is not allowed.
  • Bags of charcoal from the storage room, for the barbecue — per bag used.
  • EV charging sessions — consumption is recorded and settled after your stay.
  • Extra crates of apple juice from our own orchard — per crate.

On top of that there is a deposit. All conditions are in the rental terms; on booking you receive a detailed rental contract so everything is clear.

20.How does utility consumption work (heating, electricity, firewood)?

This is how consumption works:

  • Heating, water and waste — settled by consumption. The contract includes a generous advance; most groups get part of it back.
  • Electricity — household use is included, car charging is not.
  • Firewood for the stove and the open fire in the living room — per started crate, settled fairly after your stay.
  • Bringing your own wood is not allowed — the stove is designed for specifically dried wood; unsuitable firewood can damage it.
  • EV charging sessions — recorded and settled after your stay, see the question about the charging point.

Anything else billed separately is listed under "What is not included in the price?".

21.Is the house accessible for guests with reduced mobility?

The ground floor is accessible: living room, oak table, kitchen, an accessible toilet — all reachable without stairs. All bedrooms are on the upper floor, only accessible by stairs. For guests with stair difficulties, this is something to assess carefully in advance. Send Bieke a message with the specific situation (wheelchair, walker, limited stair mobility) — we can then honestly assess whether ArdenNest is feasible, or whether another option would suit you better.

Booking, price & conditions

22.What does a stay cost?

A low-season weekend (Friday 4 PM to Sunday 4 PM) costs from €2,990, including all costs and VAT — bed linen, tourist tax, final cleaning and a generous advance for energy, water and waste are included; actual consumption is settled after your stay. Rates vary by season and length of stay; the exact price for your dates is always on our booking page. Bieke is happy to put together a personal quote for special wishes (extra cleaning, decoration, catering introduction) — a short email is enough.

23.What is the minimum stay?

Standard minimum: 2 nights. In certain periods a different minimum stay may apply — see our booking page or contact Bieke.

24.How far ahead should we book?

For popular periods (school holidays, long weekends, Christmas and New Year), we recommend booking 6 to 12 months ahead — those dates are often full a year in advance. For weekends, 3 to 6 months is usually enough.

25.Are there hidden costs?

No. The total price on our booking page is all-in: bed linen, tourist tax, final cleaning, wifi, parking and a generous advance for energy, water and waste — actual consumption is settled after your stay. Billed separately are only: a deposit, plus what you actually use — firewood (per started crate), charcoal, EV charging sessions, extra apple juice — and the optional towel service and optional bed-making. See also "What is not included in the price?". All conditions are in the rental terms; on booking you receive a detailed rental contract so everything is clear.

26.How does cancellation work?

The full cancellation policy is on cancellation policy — in short: the earlier you cancel, the more is refunded. We recommend every group consider cancellation insurance, especially for large group stays where the chance of a last-minute drop-out is higher. In case of force majeure (official travel ban, death in immediate family), we always look for a personal solution.

27.How do we pay?

The complete payment arrangement — deposit, balance, payment deadlines and methods — is explained in detail in the rental terms. You always receive an official invoice — whether you book directly via our booking page or through a booking platform.

28.Do we book directly or via a platform?

Both work, but direct booking via our booking page is better for you and for us. For you: no platform commission (typically 15-18% on Booking.com) hidden in the price, direct line to Bieke for tailored requests, personal quote possible. For us: less dependence on platforms that can change their rules. Prefer to book via Booking.com or Airbnb? That works too — you're just as welcome.

Location, surroundings & house rules

29.How do we reach ArdenNest?

  • Address — Rue de la Ferme 3, 5575 Gedinne (Malvoisin), province of Namur. Directions in Google Maps.
  • By car via the E411 — about 1h30 from Brussels, 1h55 from Antwerp, 2h10 from Cologne, 1h15 from Luxembourg.
  • By public transport — train to Gedinne station, then bus to the Gedinne Kewet stop, a few minutes' walk from the house.
  • Directions — detailed directions + travel tips are sent with the booking confirmation.

30.What is there to do nearby?

The Belgian Ardennes are a hiking and nature region par excellence. Within cycling distance or short drive:

  • Bouillon (15 min) — medieval castle, beautiful town on the Semois.
  • Han-sur-Lesse — world-famous caves + wildlife park.
  • Rochefort — historic town, abbey, brewery.
  • Furfooz (nature park) — walks between rocks and caves.
  • Dinant — citadel, Meuse valley, birthplace of the saxophone.
  • Lesse valley — kayak and canoe.

On arrival Bieke gives you personal tips tailored to the season and group — what's beautiful in October differs from what works in July. For daily shopping (supermarket, bakery, butcher): see shops nearby.

31.Are pets allowed?

We don't welcome pets — to ensure a worry-free stay for guests with allergies, and because the upholstery and furniture wouldn't withstand repeated animal visits. We know your pet is part of the family and ask for your understanding. Looking for a holiday home where your dog is welcome? On dogsincluded.nl you'll find a fine selection of dog-friendly holiday homes.

32.Is smoking allowed?

Indoors, no smoking — for the smell in upholstery and curtains, and out of respect for the next guests. Outside on the terrace or in the garden, yes, using the provided ashtrays. Butts or cigarettes left on the grass are sensitive in the Ardennes, especially in dry summers; we ask you to dispose of everything properly.

33.Can we organise a party or event here?

ArdenNest is made for quality time — long conversations at the oak table, kids tearing around the garden, evenings that fade by the fireplace. What we are not: a party venue. Weddings, bridal suites, bachelor/ette parties with loud music, corporate parties with DJ until dawn — that doesn't fit this place or the neighbours. A birthday, anniversary or family weekend with dinner is of course fine; music stays indoors and until a reasonable hour. In doubt: send Bieke your plan, we'll look together.

34.Are there noise rules in the evening?

From 22:00, no more noise outside — no music on the terrace, no shouting across the garden. Quiet conversation on the terrace is fine. It's about respect for neighbours and for the calm that makes the Ardennes special. All house rules in detail: house rules.

35.Is there hunting in the forests around the house? Can we walk safely in autumn?

Yes, from October until the end of January there are driven hunts in the forests around Gedinne — and yes, you can keep walking. On a hunting day only one hunting territory is closed; the other forests stay open.

How it works in detail and what you can do on a hunting day is in our journal: hunting in Gedinne: calendar and safe walking.

Your question not listed?

Bieke replies personally — by phone, email or WhatsApp.

Contact us

Written by Bieke, host at ArdenNest — last updated September 2026.